TrueExtract is available as a desktop application and Chrome browser extension for visual web data extraction.
We collect only the information necessary to operate subscriptions, manage accounts, and provide support.
1. Overview
2. Information We Collect
2.1 Account Information
When you sign in via Google, we collect:
- Email address
- Name
- Profile photo
- Google account identifier (user ID)
2.2 Billing Information
Payments are processed through a third-party payment provider (e.g., Polar).
We do not store your credit card details.
Billing information is handled securely by the payment
processor.
We may receive limited billing-related data such as:
- Subscription status
- Payment confirmation
- Transaction identifiers
2.3 Technical Information
We may collect limited technical data such as:
- Basic usage logs
- Application version
- Device or system information (for support and troubleshooting)
Device or system information (for support and troubleshooting)
For the Chrome extension, we may also collect:
- Authentication token (stored locally on your device)
- Credit and subscription status
3. What We Do NOT Collect
TrueExtract processes extraction locally on your device.
We do NOT:
- Store extracted website data on our servers
- Monitor the content you extract
- Track specific websites you visit
- Access your local files
- Add: We do NOT store your browsing history or track which websites you visit.
Your extracted data remains on your system.
4. How We Use Your Information
We use collected information to:
- Manage subscriptions
- Verify active plans
- Provide customer support
- Improve product stability
- Communicate updates
We do not sell your personal information.
4.1 Browser Extension Data:
Chrome Extension:
The TrueExtract Chrome extension injects a UI into the active webpage to allow visual data selection. We do not collect, store, or transmit the content of websites you visit. Extraction activity runs locally in your browser. Authentication tokens are stored locally using Chrome's built-in storage (chrome.storage.local) and are not accessible to other extensions or websites.
5. Data Storage & Security
We take reasonable technical and organizational measures to protect your data.
Account and subscription information is stored securely using industry-standard practices.
Extracted data remains stored locally on your device.
6. Third-Party Services
We may use third-party providers for:
- Payment processing
- Website hosting
- Email communication
These providers process data according to their own privacy policies.
7. Data Retention
We retain account and subscription information for as long as your account remains active or as required by law.
You may request account deletion by contacting us.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent
To exercise these rights, contact us at the email below.
9. Children’s Privacy
TrueExtract is not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
We will update the “Last Updated” date accordingly.
Continued use of TrueExtract after updates constitutes acceptance of the revised policy.
13. Contact Information
If you have questions about this Privacy Policy, contact:
Support Email: trueextract34@gmail.com